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Case Studies

Data-Driven Engagement: Willoughby Council's Success

Discover how Willoughby City Council partnered with Captivate Consulting and utilized Scopomap to strategically recruit a diverse Community Voices Panel. By mapping key demographics, they successfully engaged residents on critical issues, even identifying specific challenges in reaching the 25-34 age group, demonstrating the power of data-driven community engagement.

authorOliver Young·Aug 28, 2025

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What Value Are You To Your Government Client
How To's
What Value Are You To Your Government Client
Government reliance on consultants is waning as they prioritize building internal skills. To stay competitive, consultants must offer unique value beyond basic services like comms and engagement plans. The author argues that true value lies in effectively engaging diverse and often overlooked community voices. The lack of robust methodologies for reaching these demographics is identified as a key challenge. Scopomap, a data-driven tool, is presented as a solution for consultants to demonstrate their value through sophisticated community engagement.
Oliver Young
Jul 1, 2024
Door Knocking Time
How To's
Door Knocking Time
Planning a doorknock can be deceptively tricky, often leading to one of the biggest errors—over-estimating the area you can cover. However, with the right strategies, it doesn't have to be. Discover how to accurately estimate your doorknocking route by focusing on property numbers rather than geographic size. Learn how to leverage tools like Scopomap for precise property and demographic insights, significantly influencing conversation times and outcomes.
Oliver Young
Jun 10, 2024
If You Engage The Same Old Way You'll Hear From The Same Old People.
How To's
If You Engage The Same Old Way You'll Hear From The Same Old People.
Oliver Young explains how traditional community feedback methods often lead to over-representation of certain demographic groups, particularly white, middle-aged, and elderly Australians. This imbalance results in skewed data that doesn't accurately reflect the entire community's views.
Oliver Young
Jun 9, 2024
Rural Engagement
Case Studies
Rural Engagement
Martinus, a major Australian railway company, faces challenges in accurately identifying and contacting residents near their large-scale Inland Rail project in regional New South Wales. Traditional methods like using Google Maps are unreliable due to inaccurate or missing address data in these areas. Scopomap provides a solution by offering accurate address data, ensuring Martinus can effectively communicate with potentially impacted property owners. This partnership allows for proactive community engagement and demonstrates the importance of reliable data in large infrastructure projects.
Oliver Young
Jun 1, 2024